📌 B2C Privacy Policy – For Indian & International Customers
(Applicable to Individual Buyers & Direct Consumers in India and Worldwide)
1. Introduction
MVRA EXPORTS is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information of our customers and business clients when they visit our website mvraexports.com By using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information from our users:
A. Personal Information (For Individual Customers):
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (processed securely through third-party payment gateways)
- Account Credentials (if you create an account on our Website)
B. Automatically Collected Data:
- IP Address
- Browser Type and Device Information
- Cookies and Tracking Technologies
3. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill orders
- To communicate order updates and customer support
- To improve Website functionality and user experience
- To send promotional and marketing communications (only with your consent)
- To comply with legal and regulatory obligations
- To prevent fraudulent activities and protect business interests
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share data in the following circumstances:
- With Service Providers: To assist with payment processing, logistics, customer support, and marketing.
- With Legal Authorities: When required to comply with applicable laws or legal processes.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure Socket Layer (SSL) encryption
- Restricted access to personal information
- Compliance with industry standards for data protection
Despite these measures, no online platform is entirely risk-free, and we encourage users to take necessary precautions.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and personalize content. Users can manage cookie preferences via browser settings.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we store about you
- Withdraw consent for data processing (subject to legal requirements)
To exercise these rights, please contact us at info@mvraexports.com
8. Retention of Data
We retain personal information only as long as necessary for business and legal purposes.
9. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our Website.
Contact Us
For questions regarding this Privacy Policy, please contact us at:
MVRA EXPORTS
Mail: info@mvraexports.com
Phone No: +91-9811326799
By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy.
📌 B2B Privacy Policy – For Our Business Clients & Export Partners
(Applicable to Importers, Distributors, and B2B Buyers Engaging in Trade with Us)
1. Introduction
At MVRA EXPORTS, we are committed to safeguarding the privacy and security of our business clients. This B2B Privacy Policy outlines how we collect, use, process, and protect the business-related information shared with us by our clients, partners, and vendors. This policy applies to all B2B interactions, including export transactions, business inquiries, and collaborations through our website mvraexports.com By engaging with us, you agree to the collection and use of business-related information in accordance with this policy.
2. Information We Collect
We collect the following types of business-related information:
A. Business & Company Information:
- Company Name
- Business Registration Number
- Business Address
- GST Number (For Indian Clients)
- Import/Export License, IEC Code, and other regulatory certifications
- Tax Identification Numbers (VAT, EIN, etc.)
- Contact Person’s Name, Designation, Email, and Phone Number
B. Transaction & Trade Information:
- Purchase Orders and Transaction Details
- Payment Methods (LC, TT, Bank Transfer, etc.)
- Shipping & Logistics Details
- Contractual Agreements (if applicable)
- Regulatory Compliance Documents
C. Website & Communication Data:
- IP Address and Device Information
- Business-related Inquiries and Communication Logs
- Documents shared via email, chat, or through our website
- Feedback and Reviews
3. How We Use Your Information
We collect and process business-related data for the following purposes:
- To verify the authenticity of businesses before engaging in trade
- To process and fulfill international orders
- To comply with legal, regulatory, and export compliance requirements
- To manage business relationships, contracts, and payments
- To enhance our services and streamline international trade operations
- To ensure compliance with Incoterms and global trade regulations
- To prevent fraudulent transactions and unauthorized activities
4. Sharing and Disclosure of Information
We do not sell or share business-related data for marketing purposes. However, we may disclose information in the following circumstances:
- With Trade & Logistics Partners: Freight forwarders, customs brokers, financial institutions, and other trade facilitators.
- With Regulatory Authorities: When required for customs clearance, compliance with international trade laws, and government audits.
- With Legal Entities: In case of legal disputes, contractual obligations, or enforcement of trade agreements.
- With Technology Service Providers: For secure data processing and storage.
- For Business Transfers: If our company undergoes a merger, acquisition, or restructuring.
5. Data Security
We take extensive measures to ensure the security and confidentiality of business-related information, including:
- Encrypted storage of sensitive business documents.
- Restricted access to financial and legal data.
- Secure data transfer protocols for transactions and communications.
- Compliance with international data protection regulations (e.g., GDPR, IT Act of India).
Despite these precautions, we recommend that businesses take their own cybersecurity measures to protect sensitive trade data.
6. International Data Transfers
As an export company, we operate globally, which may require transferring business data across different jurisdictions. We ensure that all cross-border data transfers comply with applicable laws and industry best practices.
7. Retention of Business Data
We retain business-related information as follows:
- Transactional records: Maintained for a minimum of 5 years for regulatory compliance.
- Trade documents (Invoices, Bills of Lading, etc.): Stored securely and accessible upon request.
- Business communications: Retained for service improvement and compliance tracking.
If a business relationship is terminated, we will securely archive or delete business data unless required for legal, tax, or compliance purposes.
8. Third-Party Links & Services
Our Website may contain links to third-party logistics partners, trade finance providers, and regulatory authorities. We are not responsible for the privacy practices of these external entities and encourage businesses to review their policies.
9. Rights & Choices of Business Clients
As a business client, you have the right to:
- Request access to stored business data.
- Update or correct company details.
- Request deletion of outdated business records (subject to legal requirements).
- Opt-out of non-essential communications.
To exercise these rights, please contact us at info@mvraexports.com
10. Changes to This Policy
We reserve the right to update this B2B Privacy Policy in response to changes in trade laws, data protection regulations, or business practices. Updates will be communicated via our Website.
11. Contact Us
For inquiries regarding this Privacy Policy or data security concerns, please contact:
MVRA EXPORTS
Mail: info@mvraexports.com
Phone No: +91-9811326799
By engaging in business transactions with us, you acknowledge that you have read, understood, and agreed to this B2B Privacy Policy.
